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Included Support

If the source of the technical problem you are experiencing lies within systems or technology under our exclusive management, no charge will apply.
Examples of supported technical problems:
  • Your server becomes unreachable due to a network failure within our facility.
  • Your server becomes unreachable due to a hardware failure within our facility.
  • The hosting service setup process failed to complete successfully.
  • A root user password change request failed to resolve successfully.
If you need custom work, such as Advanced scripting, programming or troubleshooting, you need our Assisted Service Plan.
Telephone Support & Sales

  • 24/7 Technical Support & Sales – (480) 624-2500
  • 24/7 Billing Support – (480) 624-2515