Articles

 Domain Name Not Working

If your domain name has suddenly stopped working it is probably because you have failed to...

 Domain Says "Pending"

Domain orders that say "Pending" mean that your order has been flagged for manual processing and...

 Enabling Privacy Protection/ID protection/Whois privacy

Privacy protection for domain names can either be purchased at the time you register your domain...

 EPP Code

If you are wanting to transfer your domain name to another registrar you will need the EPP...

 Parking Your Domain Name

A parked domain name means that visitors see a temporary Web page when they enter your domain...

 Updating Domain Contact Details

To update the contact details of a domain name, log into the client area and go to:"Domains >...

 What if I misspelled my domain name when I registered it?

Unfortunately, we are unable to change or edit the spelling of a domain name after you register...

 Who is listed as a domain name's registrant?

A public domain name registration with us lists registrant and other domain name contact...

 [t7] Error Message: This link is invalid or has expired. Please contact support for further information

You will see this error if your email client is incorrectly including the run-on text of the next...

 Unable To Access Registrant Email Account

Changing the registrant email address for a domain names requires confirming the change via an...

 DNS Records

To update your DNS records, first make sure you are using our...

 Domain Suspended

If your domain name is suddenly not working and your name servers are pointing to...

 Name Servers

To update your Name Servers, log into our website and go to:"My Domains > Manage Domain >...

 RAA Verification Email

When registering a domain name, you need to verify the email address of the domain owner. This is...

 DNSSEC

Domain Name System Security Extensions (DNSSEC) Domain Name System Security Extensions (DNSSEC)...

 Adding Delegation Signer (DS) Records

A Delegation Signer (DS) Record contains the digital signature information for your domain name's...