Issue With Bitcoin Payment Page

There is an intermittent issue with the bitcoin payment page. Sometimes customers are seeing an error on the payment page: == Oops! Something went wrong and we couldn't process your request. == The issue appears to be related with the Mycelium Gear service recently being upgraded. We are working on a fix but this may take some time as we need ... Read More »

26th Apr 2019
New Look Client Area

Today we are please to launch our new and improved customer area. Along with a new lighter and fresher design, a number of bugs have been fixed. You will also find the more responsive client area now works much better on your mobile device and actions should load quicker than previously. If you find any bugs or have any feedback about the new ... Read More »

19th Apr 2019
Enterpise Email Management Page Issues

The hosting management dashboard page/management area for the enterprise email service is currently not working correctly for some customers. The "Manage Service" button and the "Manage DNS" button are not working for some users in the control panels section. Additionally, some customers are unable to create an email service upon first use and ... Read More »

11th Apr 2019
Email Service Upgrade and Migration

We are upgrading and migrating our email service which sends customers emails from our website. This may result in customers temporarily not receiving automated emails from us. This issue should resolve within the next 48 hours.

The service interruption does not affect any customers using an email service from us.

8th Apr 2019