A scheduled maintenance will be carried out on the below mentioned servers. The websites hosted on these servers will be unavailable for a few minutes during an Apache restart. Date : 2020-05-15 12:30:00 GMT Duration : 120 minutes Affected Services : Linux Web Hosting Affected ... Read More »
As of today, PayPal payments are no longer available. All customers previously paying with PayPal must now switch their method of payment to bitcoin.
We regret any inconvenience caused.
The enterprise email service is undergoing a change. As a result the "Drive" feature will no longer be supported. The Drive feature, which allows you to store files in the cloud, will be dropped from 12 April 2020 onwards. To assist users to retain their data, we have added a tool as "Download Entire Folder" in the webmail. Please note that the ... Read More »
We have added the ability for customers to purchase new gTLD premium domains. Premium domains are those offered by the newer domain registries that are short, memorable and stand out more than normal domains. The registries charge a much higher price for these domains and, therefore, you will see a much higher price when you see a premium domain ... Read More »
We would like to notify you that we will be carrying out scheduled maintenance on our domain registration service in order to upgrade hardware infrastructure. Affected Services: Domain registration will fail. Domain renewal actions will be queued . Domain transfer will fail. Domain lookup from our website will fail. Domain management ... Read More »
There is an issue with our connection to the .BZ WHOIS server. This is showing all .BZ domains as unavailable when doing a domain search, when in fact they may be available for registration. We are working on the issue and hope to have it fixed soon. In the meantime, we are unable to register any .BZ domains. Update - this issue has now been ... Read More »
We have noticed that a number of customers are still using the old 16 byte password hash for MYSQL database users on shared hosting plans. We have sent several emails over the last few months requesting them to upgrade to the new 41 byte passwords, however there are still several users who have not done so. In case the password has not been reset ... Read More »
There is an intermittent issue with the bitcoin payment page. Sometimes customers are seeing an error on the payment page: == Oops! Something went wrong and we couldn't process your request. == The issue appears to be related with the Mycelium Gear service recently being upgraded. We are working on a fix but this may take some time as we need ... Read More »
Today we are please to launch our new and improved customer area. Along with a new lighter and fresher design, a number of bugs have been fixed. You will also find the more responsive client area now works much better on your mobile device and actions should load quicker than previously. If you find any bugs or have any feedback about the new ... Read More »
The hosting management dashboard page/management area for the enterprise email service is currently not working correctly for some customers. The "Manage Service" button and the "Manage DNS" button are not working for some users in the control panels section. Additionally, some customers are unable to create an email service upon first use and ... Read More »