We are upgrading and migrating our email service which sends customers emails from our website. This may result in customers temporarily not receiving automated emails from us. This issue should resolve within the next 48 hours.
The service interruption does not affect any customers using an email service from us.
Our website is currently undergoing maintenance to upgrade certain features. This may result in the website not displaying correctly in your browser and certain actions performed in the client area taking longer than usual to complete. We expect to complete the maintenance within the next few days, but please be patient in the meantime. If you ... Read More »
We would like to notify you that we have planned scheduled maintenance on our domain registration service. Scheduled start time: Sunday 17th March 2019 at 01:30 am UTC Duration: 60 minutes Affected services: Domain Lookup Calls will fail Domain Provisioning calls (register and transfer) will fail Domain renewal actions will be queued ... Read More »
We are currently experiencing connectivity issues with the .NL registry which is preventing new .NL domain registrations from going through. We are working with the .NL registry to solve the issue. In the meantime, any customers who have put through orders for .NL domains will see their domain stuck in a pending state until the issue is ... Read More »
We are dropping support for .ES domain registrations and transfers. No new .ES domains can be registered or transfered into our system.
Sorry for any inconvenience caused.
Customers now have the ability to update DNSSEC records from within the client area like all other DNS records. Customers no longer need to contact the support team to update their DNSSEC records as they now have the ability to do this themselves.In the client area go to "Domains > Manage Domain > DNSSEC Management".Please be aware that not ... Read More »
By popular demand, we are please to announce the availability of SSD VPS servers in both Asia and North Ameriacan locations. High speed SSD storage will give customers much greater performance and reliability compared to traditional HDD storage.We are also pleased to announce that these servers have advanced DDoS protection built in.Please order ... Read More »
Any new orders for Windows shared hosting will be unable to activate. All customers who purchase this product are able to receive an account credit or a refund to a PayPal account (if you paid with PayPal). Customers paying it bitcoin will all receive account credits only.Please open a support ticket should you have any questions or concerns.We ... Read More »
We are currently facing intermittent issues on our Windows Hosting Server due to which you might face problems while accessing the websites, Plesk Panel, Webmail services hosted on the server.The errors that you might face face while accessing Plesk panel and website:+++++++++++++++++++++++++++++503 service unavailable,Website not ... Read More »
Update: this issue has now been fixed.The "Website Builder" link from within the hosting management dashboard of this product is currently returning an error for some customers:=====[t3] Error Message: An unexpected error has occurred - please re-try the action.If you repeatedly encounter this error message, please contact our Support team with ... Read More »