News

Mar 31st Bitcoin Payment Page Not Updating After Payment

When customers are paying with bitcoin, the payment page is not updating after the payment has been sent.This issue is related to our billing software not receiving the callback.Rest assured, if you send a bitcoin payment we will apply the payment to your invoice and your service will activate. However, as we are having to do this manually until ... Read More »

Mar 28th Bitcoin Payment Error: Gap Between Last Used Address Too Large

"Gap between last used address and next address too large. This might make funds inaccessible."If you see the above error it is occuring because too many customers have been generating bitcoin addresses(opening invoices) but failing to send a payment to the bitcoin address.As defined in BIP 44, wallet software will not scan past a certain number ... Read More »