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Aug 1st Bitcoin Network Event
The bitcoin network is currently undergoing a unique event called a hard fork. During this time it will become unreliable for us to accept low-confimation transactions and thus we have temporarily raised the confirmations required before a bitcoin invoice will be marked as paid. This will result in long wait times for customers paying with ... Read More »
Jun 24th SSH Access Temporarily Disabled
Please note that SSH access for all accounts are temporarily disabled due to a vulnerability. We will activate it back once the issue is fixed.
Meanwhile, please access hosting acocunts via cPanel/FTP.
Thank you for your understanding!
May 12th Issues With .RU Domain Registrations
There is currently an issue with .RU domain registrations. All registrations are currently failing and the registry is returning the error "Error During Add Contact". We are working with the .RU registry to solve this issue. In the meantime, all .RU registrations will likely be stuck in a "pending" state until the error is resolved.
When customers are paying with bitcoin, the payment page is not updating after the payment has been sent.This issue is related to our billing software not receiving the callback.Rest assured, if you send a bitcoin payment we will apply the payment to your invoice and your service will activate. However, as we are having to do this manually until ... Read More »
"Gap between last used address and next address too large. This might make funds inaccessible."If you see the above error it is occuring because too many customers have been generating bitcoin addresses(opening invoices) but failing to send a payment to the bitcoin address.As defined in BIP 44, wallet software will not scan past a certain number ... Read More »
Mar 11th Updated Bitcoin Processing
Customers paying with bitcoin will notice we are no longer using BitPay to process our bitcoin payments. We have integrated a custom solution after continued issues with the BitPay service. The main differnce customers will notice is that the bitcoin invoice and payment address is generated directly from within our website, rather than redirecting ... Read More »
You can now register .INDUSTRIES domains through our domain registration system. The cost is $37.20/year.
Feb 4th Email Service Upgrade
We will be upgrading the email server which our website uses to send out automated emails and emails to customers for the support system. During this maintenance the email system will be down, so you will not receive automated email, such as invoice payment confirmation and support ticket notifications. The maintenance window in 24-48 hours.Please ... Read More »
Dec 16th Sunsetted Domains
CentralNIC has sunsetted the following TLDs. Thus we are no longer able to sell the following domain names:
.AR.COM, .GB.COM, .HU.COM, .KR.COM, .QC.COM, .NO.COM, .SE.COM, AND .UY.COM
We have removed these domain names from our domain search and order form.
Dec 10th Network Outage at USA Data Center
Our USA Data Center is currently facing network connectivity problems. All services hosted on the dedicated servers located in the data center are affected due to this.Please be aware that the data center technicians are working on the issue at the highest priority and the issue will be resolved at the soonest possible time.We regret any ... Read More »