We have changed the way we handle support requests by adding new premium support tickets. Customers can now purchase either general support or fast support if they have an issue that they would like to talk with us about. You can purchase support if you need help here:Premium SupportWe are no longer offering free support to customers and customers ... En savoir plus »
A scheduled maintenance activity will be carried out on the below mentioned shared Windows hosting server. As a part of the same, all the services will be down during the maintenance window. Date : 2020-06-29 14:30:00 GMT Duration : 60 minutes Affected Services : Windows Web Hosting Affected ... En savoir plus »
A scheduled maintenance activity will be carried out on the following servers for improving the performance by updating the kernel and changing booting settings. All the services hosted on the server will be down during the server reboot. Date : 2020-06-25 14:30:00 GMT Duration : 120 minutes Affected ... En savoir plus »
A scheduled maintenance will be carried out on the below mentioned servers. The websites hosted on these servers will be unavailable for a few minutes during an Apache restart. Date : 2020-05-15 12:30:00 GMT Duration : 120 minutes Affected Services : Linux Web Hosting Affected ... En savoir plus »
As of today, PayPal payments are no longer available. All customers previously paying with PayPal must now switch their method of payment to bitcoin.
We regret any inconvenience caused.
The enterprise email service is undergoing a change. As a result the "Drive" feature will no longer be supported. The Drive feature, which allows you to store files in the cloud, will be dropped from 12 April 2020 onwards. To assist users to retain their data, we have added a tool as "Download Entire Folder" in the webmail. Please note that the ... En savoir plus »
We have added the ability for customers to purchase new gTLD premium domains. Premium domains are those offered by the newer domain registries that are short, memorable and stand out more than normal domains. The registries charge a much higher price for these domains and, therefore, you will see a much higher price when you see a premium domain ... En savoir plus »
We would like to notify you that we will be carrying out scheduled maintenance on our domain registration service in order to upgrade hardware infrastructure. Affected Services: Domain registration will fail. Domain renewal actions will be queued . Domain transfer will fail. Domain lookup from our website will fail. Domain management ... En savoir plus »
There is an issue with our connection to the .BZ WHOIS server. This is showing all .BZ domains as unavailable when doing a domain search, when in fact they may be available for registration. We are working on the issue and hope to have it fixed soon. In the meantime, we are unable to register any .BZ domains. Update - this issue has now been ... En savoir plus »
We have noticed that a number of customers are still using the old 16 byte password hash for MYSQL database users on shared hosting plans. We have sent several emails over the last few months requesting them to upgrade to the new 41 byte passwords, however there are still several users who have not done so. In case the password has not been reset ... En savoir plus »